Privacy Policy for ADYPSOE_Exam

1. Introduction

Welcome to ADYPSOE_Exam! This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

When using ADYPSOE_Exam, we may collect the following data:

• Seat Number: Entered by the student to check examination seating arrangements.
• Device Information: Includes device model, OS version, and app usage data (used for diagnostics and improving performance).
• Grievance Details: If a user submits a grievance through the app, the name, email (if entered), and message are collected temporarily to process the complaint.
• Crash Logs & App Performance Metrics: Used for troubleshooting and enhancing the user experience.

Note: No sensitive personal information or real-time location data is collected.

3. How We Use Your Information

The collected data is used strictly for the following purposes:

• Displaying exam seating arrangements from an institutional Google Sheet.
• Providing access to exam-related documents such as previous question papers and notices.
• Enabling submission of exam-related grievances for follow-up by the exam department.
• Improving app performance and fixing technical issues through crash and usage analytics.

4. Data Sharing

We do not share any user data with third parties. All data collected is used exclusively within the app for its stated purpose.

5. Data Storage & Security

• Data like grievances are only stored temporarily to allow resolution and are not retained long-term.
• All network communication (including with Google Sheets or Drive) is encrypted using industry-standard protocols.
• The app does not retain seat numbers or other user input after the session ends.

6. Permissions Required

To operate effectively, the app may request:

• Internet Access: To fetch data from Google Sheets, display PDFs, and open external exam-related links.
• External Link Access: To allow students to visit the official SPPU site, ERP portal, or view notices hosted on Google Drive.

7. Third-Party Services

The app contains links to external sites such as:

• SPPU Examination Portal
• Google Drive (for question papers/notices)
• ERP Login Portal

These services are governed by their respective privacy policies, and we recommend users review them separately.

8. User Rights and Data Deletion

If a user submits any personal data via grievance forms, they may request its deletion by contacting us.
We do not store personal data beyond session duration or beyond what's required to process grievances.

9. Children’s Privacy

The app is intended for use by students and does not knowingly collect personal information from children under 13 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Users will be informed of significant changes through in-app notices.

11. Contact Us

For any queries regarding this privacy policy or data usage, please contact:

Email:bachuterahul@gmail.com
Phone: +91 9767107191

By using ADYPSOE_Exam, you agree to this Privacy Policy and its terms.